Help and support
A question or a problem? Write to contact@wanar.app: we answer in French, Wolof or English, usually within two working days. In the app: More › Help and support.
Frequently asked questions
How do I create my farm?
In the app, tap “Create my farm” and enter your name, the farm’s name, your country, phone, email and a password. You can then invite your team.
How do I join my employer’s farm?
Ask the farm’s administrator or manager for an invitation code, then choose “Invitation code” when signing up.
Can I record without a network?
Yes. Sales, expenses, payments and field reports are kept on the phone and sent when the network is back, without duplicates.
Who sees amounts?
Administrators, managers and accountants. Staff never see amounts.
What does the assistant do?
It answers from the farm’s figures and prepares forms from dictation; it never saves without your confirmation. Photo diagnosis suggests leads to check with an agricultural advisor, never a product or a dose.
I forgot my password
On the sign-in screen, tap “Forgot password”: a reset link is sent to your email.
How do I delete my account?
More › Preferences › Delete my account, or see Account deletion.